Category Archives: Technology

Getting Ready For The MSP

Basket of Wires

They say a clean desk is the sign of a sick mind. At least I’d like to believe that’s true, considering the sorry state of mine. And while I can usually find what I’m looking for in the chaos of clutter (I have a system, really!), my system works off a combination of habit and Continue Reading →

The Weakest Point of Most IT Organizations


There are many arguments for and against outsourcing and managed services. However, there is one compelling reason — and perhaps the weakest point in most IT organizations — that is not often discussed. Many decades in technology have shown me a universal IT truth: no one likes to do documentation. Yes, there are people whose Continue Reading →

Farewell to Windows 2003 Server, Hello Cloud

Windows 2003 Server

Did you feel it? We passed a milestone in infrastructure technology, a vestige of our 20th century infrastructure roots. When it comes to technology, what we hear in the media is often not a reflection of what is going on in the rank and file of businesses and organizations out there. What’s new and exciting is Continue Reading →

iPhone Sits on the Cusp of Consumer and Enterprise – Revisited

iPhones and Blackberrys

It’s hard to imagine a world without iPhones, but there was a time when RIM ruled the roost, Blackberry’s were ubiquitous enough to warrant the moniker “Crackberry,” and Blackberry Enterprise Server was the standard for enterprise mobility. IT departments dished out company Blackberry’s to employees and kept them on short, secure leashes. iPhones were the Continue Reading →

How Do You Eat A Software Implementation?


How do you eat an elephant? One bite at a time. When it comes to software implementation projects, cloud changes things. Not everything, but a lot of things. Beyond the obvious impact on the need for a level of technology and technology management, there’s something else. With the consumerization of IT, it seems the cloud Continue Reading →

The Institutional Technology Gap

404 Error

I was watching Twitter Co-Founder Biz Stone do an interview on a morning talk show recently. Just before the break they asked him about what he thought about the much maligned debut. The response from Biz: “I think they should have just made a clever ‘I’m sorry our website is down’ error page. Here are Continue Reading →

Where Oh Where Is My Cloud Middleware?


As I wrote in Who’s Dictating Cloud App’s in the Enterprise?, the “there’s an app for that” culture has trained us to find our own technology solutions to our problems. While it gives consumers a wonderful variety of solutions, this culture creates a challenge for businesses, with lots of data in disconnected application environments. These pockets Continue Reading →

Does Moore’s Law Apply To People?


So Microsoft is changing the way they license users. Interesting to see that perhaps the balance of power has returned to the users. Software licensing has always been a strange animal. I recall well my days as an IT integrator and Managed Service Provider when I had to figure out the arcane licensing for enterprise software. Continue Reading →

3 Infrastructure Reasons The Cloud Makes Sense For Application Development


I don’t often blog on specific products or services but I when I recently saw the new partnership between IBM and Cloudshare for agile development I had an epiphany. What caught my attention was not the specific features of the individual products or the combined partnership but the logical application of technologies to solve a long-standing problem. Continue Reading →

10 IT Security Tips for Midsize Business

IBM For Midsize Businesses

I recently asked the following question on the IBM for Midsize Businesses group on Linkedin as a basis for discussion and a means to crowdsource some tips and best practices for IT security: Security attacks often arrive unannounced, but a well established security plan and implementation can help mitigate these often costly situations. This discussion, Continue Reading →