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Category: MSP

  • IBM MSP

Farewell to Windows 2003 Server, Hello Cloud

  • Posted on July 16, 2015October 6, 2015
  • by Alan Berkson

Did you feel it? We passed a milestone in infrastructure technology, a vestige of our 20th century infrastructure roots. When it comes to technology, what we hear in the media is often not a reflection of what is going on…

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  • IBM Midsize Business

An Open Letter to Managed Services Buyers and Sellers

  • Posted on June 28, 2015June 29, 2015
  • by Alan Berkson

The names may change but the fundamentals stay the same. When I first started in IT they called it outsourcing. It was something big companies did and the service was delivered by other big companies. SaaS and cloud services have…

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  • IBM Midsize Business

The 4 Roles Of The Modern MSP

  • Posted on April 20, 2015October 6, 2015
  • by Alan Berkson

The times, they are a changin’. When I look at my roles as an MSP and integrator at the turn of the century the equation for success started with selling solutions. In the SMB space, this consisted of file servers,…

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  • IBM Midsize Business

Managed Services Success Has Nothing To Do With Technology

  • Posted on March 8, 2015October 6, 2015
  • by Alan Berkson

I’ve been making the rounds at IT Service Management trade shows. The impressive array of tools and technology now available to IT service professionals makes me jealous compared to what was available when I was struggling to build my managed services…

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Recent Posts

  • Getting Ready For The MSP
  • The Weakest Point of Most IT Organizations
  • Farewell to Windows 2003 Server, Hello Cloud
  • An Open Letter to Managed Services Buyers and Sellers
  • The 4 Roles Of The Modern MSP

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