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Tag: Apple

  • IBM Midsize Business

iPhone Sits on the Cusp of Consumer and Enterprise – Revisited

  • Posted on August 1, 2014August 1, 2014
  • by Alan Berkson

It’s hard to imagine a world without iPhones, but there was a time when RIM ruled the roost, Blackberry’s were ubiquitous enough to warrant the moniker “Crackberry,” and Blackberry Enterprise Server was the standard for enterprise mobility. IT departments dished…

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  • Customer Service

Apple’s Advantage Is Not Technology Or Design

  • Posted on September 3, 2013September 3, 2013
  • by Alan Berkson

Apple’s got a lead. It’s not technology. It’s not design. It’s customer service and customer experience. The battle for dominance in the smartphone market and the consumer “computing” device — including laptops, tablets and everything in between — is being fought…

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  • IBM Midsize Business

The Anatomy of Anonymity

  • Posted on April 23, 2013March 1, 2015
  • by Alan Berkson

Anonymize. That’s a word I hear often these days in terms of how businesses are managing the challenge of balancing the value proposition of Big Data against concerns of privacy. Therein lies a dichotomy of a customized experience vs. the…

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  • IBM Midsize Business

Who’s Dictating Cloud App’s in the Enterprise?

  • Posted on June 11, 2012July 10, 2017
  • by Alan Berkson

My name is Alan Berkson and I’m a cloud-aholic. I Dropboxed my SkyDrive and CRM’ed my Evernote into my Google Apps mailbox. I’m a victim of cloud sprawl. Are you with me on this one? I am experiencing cloud application overload.…

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  • Technology

I Now Have A Cloud. All Is Well.

  • Posted on May 29, 2012May 29, 2012
  • by Alan Berkson

Many years (decades?) ago, my father said to me: The world is going to end, not with a bang, but because no one will know how to fix anything anymore. I’m not going to to talk about the disposable society…

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  • IBM Midsize Business

Loose Lips Sink Ships

  • Posted on May 24, 2012July 17, 2014
  • by Alan Berkson

Technology makes life easier. And more often we are less aware of what we are giving away for that ease. Beyond the privacy concerns of the big social platforms, businesses are struggling with the confluence of pervasive communications, Big Data, consumerization of IT, privacy…

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  • Innovation

Super-villains, Patents and 5-Year-Olds

  • Posted on October 27, 2011October 27, 2011
  • by Alan Berkson

If you have the facts on your side, pound the facts. If you have the law on your side, pound the law. If you have neither on your side, pound the table. While pondering the recent furor over an Apple…

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  • Marketing

A Chink in the Apple Armor

  • Posted on July 20, 2010April 24, 2016
  • by Alan Berkson

There’s a chink in the armor. A blemish on the Apple mystique. Rather than accept responsibility for a problem with his product and maintain it’s elevated status, he’s “lowered” Apple and the iPhone to the level of every other Smartphone.

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